I'd just like to say I had fantastic service from these guys. I ordered an Ansmann hotrod kit but had problems with missing parts, I contacted Neil in customer services twice and was amazed to find missing parts on my doormat in less than 24hrs! I just thought they deserved a mention as people are so quick to complain but sooo slow to compliment. They will definitely be getting most if not all of my business.
Great service!
Started by clanfunpayback, Aug 03 2011 04:11 PM
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theshopkeeper
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Posted 16 August 2011 - 04:57 PM
I'd just like to say I had fantastic service from these guys. I ordered an Ansmann hotrod kit but had problems with missing parts, I contacted Neil in customer services twice and was amazed to find missing parts on my doormat in less than 24hrs! I just thought they deserved a mention as people are so quick to complain but sooo slow to compliment. They will definitely be getting most if not all of my business.
Yes, Ansmann kits - great cars, poor quality control on some of them. Supposed to be fixed now on anything coming fresh from the factory.
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