netsmithUK

Some of you might know there was an ongoing problem for some users with password resets on the main site. Im pretty sure this was down certain email systems (mainly hotmail, outlook/live.com I think) deciding that we were a spam server. It was inconsistant so sometimes they would let emails through and sometimes they wouldn't. Tried all sorts and couldn't get it resolved 100%. Yesterday I just finished moving ALL the mail sent from the main site over to Amazons mail services. As you can appreciate this was no small job, but I got it to a point where I was confident enough in my testing to release it last night. So if you have had problems resetting your password on the main site in the past you might want to give it another go this morning. NB: This is the password reset for the main tamiyaclub.com site. Your password in the forum and the process to reset that will remain unchanged. I am looking at trying to unify the two though at some point.

done :0

Working on this right now - wooo hooo

Excellent thanks - helps a lot. watch this space

didn't anyone prepare an update list for me - got a little time today and it would help a lot. Thanks

I’ll set you up and you’ll get an email with instructions

It came second to constructing a couple of beds, several sets of drawers and a couple of wardrobes. Its on the list though, so hang tight. If you want to pull together a single list of model number, name, chassis type for all the new ones, to save me digging though all the posts that would help a lot. Thanks

Excellent - welcome on board!

I'll get it sorted this weekend.

Thanks. Don't forget if you do subscribe you then get a free subscription to give away to a friend

The 'Just Ask for a Free Subscription' unfortunately closed quite a while ago, but it was replaced with an option for any current or new subscriber to gift a free 12mth subscription to a friend/contact/stranger. (or another way of looking at it was those thinking of getting a subscription, you can currently get two subscriptions for the price of one, so you could split the costs between you) chris

I set these up manually. Will sort your account today cheers chris

I don't know what to tell you. Hot mail are blocking some of the emails we send out and are sending our servers the message that the user should request our email should be white listed. Technically I think they have blocked emails going through SendGrid who is the service we use. The message coming back from Hotmail is that if it is blocked in error the user should contact them. Whether they do anything i have no idea. At this point though, that is all I have to offer. I am not in a position to find another supplier at comparable rates and then refactor and test all the code I would need to use them. Just being honest. If you want to want me to reset the email associated with your account I can do that if you DM me via the forums. Chris

unfortunately the problem is not with your personal whitelist - its with Hotmails by the looks of it they are blocking it before it gets to you

Only saw the one reset email go out this time. In terms of hotmail I can only advise emailing support and asking them to white list us.