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nicherotors

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About nicherotors

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  1. Success! Going through the password reset process using a different email service to hotmail did the trick - many thanks for the perseverance.
  2. I’m struggling to understand how Microsoft will interpret my request; “I’d like you to make sure I receive all emails from info@tamiyaclub.com - every other email is blocked but the others come through just fine.” What are the defining characteristics of the emails that your server sends that don’t get through? Also, I can’t be the only user of tamiyaclub who has registered with a hotmail account so am especially curious why I only receive every other email. Can someone with admin rights change my hotmail address to another non-hotmail address? Or, can someone with admin rights close my current account and allow me to open a new one? I’m genuinely keen to pay to contribute to the community but am baffled how we got into this special situation and how someone with admin rights can’t make an override to fix a situation that has persisted for weeks.
  3. Have added tamiyaclub.com to the Hotmail white list but sadly the first request for a password reset email never arrived! Have tried at 20:40.
  4. Is it technically possible to assign a different email address to the account?
  5. How can we get around the Hotmail issue; just bought a new computer (for other purposes) and tried the process again with no luck (promise, I'm only hitting the request button once)? Consistently the first password request does not arrive but the second does!
  6. ok understood - are you able to change the email address tied to the account? I could share an alternative email address here and then go and edit/ remove it straight after its worked.
  7. ... and yet the emails alerting me to the fact that these posts are hitting the forum get through just fine - just not the first password reset email
  8. oh dear - after gingerly hitting the reset button once I'm yet to receive an email in my inbox/ junk folder - grr
  9. Should I make another attempt and/ or change any settings on my end?
  10. How curious - clearly I'm doing this just in Chrome - do you think an alternative browser might make a difference? Or could I have some silly setting inadvertently set my end?? Although it is a new installation of Chrome.
  11. I tried again withe the reset process and got lucky (in a way) and received the reset email in my hotmail inbox (very happy to change that when I get in) - really appreciate the assistance but sadly no joy - hopefully the extra logging will help with the diagnosis. 1. enter email and press reset button. Completed. 2. Confirm email arrives and click on link in it. Confirmed (9:28). 3. Confirm it shows you the password on the screen that appears. (and paste text of message that appears underneath it) Confirmed (9:28). 4. Copy new displayed password and paste it into the password box Completed. 5. Enter your email in the email box Completed. 6 press login Completed. 7. Confirm what you now see on screen and copy and paste URL of page here. https://www.tamiyaclub.com/login.asp?en=1
  12. Really appreciate you persevering with the issue. I have just requested a password reset at 17:15 but have not yet received the email. Will request again in a few hours if the email hasn't arrived by then.
  13. 1. enter email and press reset button. Tried again at 5:45 today. 2. Confirm email arrives and click on link in it. Arrived within seconds. 3. Confirm it shows you the password on the screen that appears. (and paste text of message that appears underneath it) Confirmed. 4. Copy new displayed password and paste it into the password box Completed. 5. Enter your email in the email box Completed. 6 press login Completed. 7. Confirm what you now see on screen and copy and paste URL of page here. "That email/password combination is not valid. Please use the password reset service to validate your email." https://www.tamiyaclub.com/login.asp?en=1
  14. About four hours ago (14:51) I hit the reset button but still no email in either inbox or junk folder! Historically the email would arrive within seconds.
  15. Nope - I've just invoked the reset password process on IE and then again on Chrome - each time I'm presented with the same error message.
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