Gibbo78 12 Posted May 23, 2023 Tried to contact Joanne at FH since last Friday, emailed and left VM's but received no response back. Hope everything is okay with them? Share this post Link to post Share on other sites
Tobyone 557 Posted May 23, 2023 I had the same for a recent order, Joanne got back to me after a few days and apologised for the delay as they are going through some personnel issues. I am sure she will be in touch soon. Share this post Link to post Share on other sites
Gibbo78 12 Posted May 23, 2023 Good to know, thanks for posting Share this post Link to post Share on other sites
Gibbo78 12 Posted May 26, 2023 Sadly unable to get a response and not heard back from FH team. Share this post Link to post Share on other sites
Busdriver 6207 Posted May 29, 2023 Which email are you using? I’ve heard from Joanne since your original post? Share this post Link to post Share on other sites
Gibbo78 12 Posted May 30, 2023 Hmm, still nothing from them. I have used: info@fusionhobbies.com / online contact form / phone number published on their website & left VM's. Tried this morning and phone just rings out. Share this post Link to post Share on other sites
Gibbo78 12 Posted May 30, 2023 I have spoken to Joanne this afternoon, she kindly confirmed she is open for business but is dealing with some challenges at the moment, so guys and girls please bear this in mind. Share this post Link to post Share on other sites
Rally Simon 1 Posted August 9, 2023 I’m also having trouble with fusion hobbies I’ve messaged Joanne and she has read it but hasn’t responded shame really as normally I get good service from them looks like redeeming fusion points is a problem too. Share this post Link to post Share on other sites
Busdriver 6207 Posted August 9, 2023 Spoke to her on Monday + had an e mail + order from her today. She had been away for a week and the closed the checkout but that was last week? Share this post Link to post Share on other sites