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Rally Simon

Being ignored

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Looks like Joanne is ignoring all messages now.

I have outstanding orders, initial communication was good but now she reads messages and don’t reply 

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Sorry to hear that.

I know that Joanne has been away and I believe she works part time.

I hope she's able to respond to you soon.

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Try phoning, old fashioned I know but works sometimes!!!

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I had an order in for CVA shocks etc for my Grasshopper, she was waiting for tamiya to send them for roughly 6 months. She did me very good deals in the past and highly recommended her, so I opted to wait it out and have patience. 

I received a refund with no email correspondence to notify me what was going on so I thought she might have been told that the parts are unavailable etc

Sad to here the news that they are closing the doors in the foreseeable future. I would be patient with Joanne as she will process your order or refund when she gets to it. 

All the best to them in the future 

 

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