Collin Posted June 3 Posted June 3 Hi there. Since a few weeks I do not receife an email when someone drop me a private message. I checked notification settings twice and the hoop is on green. So I never changed anything in my settings. Strange, no? All Best. 1
GooneyBird Posted June 3 Posted June 3 I'd noticed that too, yeah. Might be a TC-wide issue, though an n of 2 isn't really significant. Anyone else with this issue? 1
Kol__ Posted June 4 Posted June 4 It's been like this for a month or more maybe? I emailed @netsmithUK about it a couple of weeks ago, but have had no response (you can't send him PM's for some reason). Anyone else know any more about why this is happening or when it will be fixed?
Tamiyastef Posted June 4 Posted June 4 Before I got e-mails when new posts were made in threads I follow but I receive none of them anymore...
Kol__ Posted June 12 Posted June 12 This is really bothering me now. Has anyone had any sort of response from any admin? The no email notifications thing is really effecting the way I use the forum. It makes it so hard to keep up to date with topics and threads you're following and also noone is getting updates when you update a thread. I'm not sure who they all are, can we get a list of the admin here, so we can try to get a response? Nothing worse than just no communication with something like this. So we have @netsmithUK @acprc Anyone else? Are you a moderator @RichieRich?
RichieRich Posted June 12 Posted June 12 1 hour ago, Kol__ said: Are you a moderator @RichieRich? As Phineas says: "Yes, yes I am." Hence the TC_Moderators under my avatar. Unfortunately, I only have basic access to mod this forum. Any technical issues with the main site or behind the scenes forum problems have to go through Chris or Adam. Let me see if I can grab their attention somehow.
netsmithUK Posted June 12 Posted June 12 We use a 3rd party email company to send emails, I recently lost my debit cards so cancelled the cards, forgot to update to new card on their email service. Think thats the problem just trying to get it sorted out. 3
MadAnt Posted June 12 Posted June 12 1 hour ago, netsmithUK said: We use a 3rd party email company to send emails, I recently lost my debit cards so cancelled the cards, forgot to update to new card on their email service. Think thats the problem just trying to get it sorted out. Netsmith is ALIVE!!!
Kol__ Posted June 13 Posted June 13 I've just accessed this thread because I got an email notification! Whoop-whoop!! Thanks @netsmithUK
MadAnt Posted Monday at 03:23 PM Posted Monday at 03:23 PM So... me membership should be fixed soon? @netsmithUK 1
jonboy1 Posted Monday at 08:20 PM Posted Monday at 08:20 PM 4 hours ago, MadAnt said: So... me membership should be fixed soon? @netsmithUK And after @MadAnt's, mine please @netsmithUK 🥺
netsmithUK Posted Tuesday at 10:37 AM Posted Tuesday at 10:37 AM @MadAnt & @jonboy1 just remind me what the uissues were again. If you've paid for subscription and not got access I will of course restart your 12mths from the date I get it sorted. General Issues that always crop up - might not be applicable to you but leaving them here in case it helps anyone else. NO SINGLE SIGN-IN The main site, forum and tcphotos all run their own membership systems. Its a pain I know but in al these years Ive not found a secure way of getting around it, so it is what it is. What this means is that resetting your password on one of them does not reset it on the others (so its possible to end up with three different passwords to remember - you can set them all to the same though, you just need to manually set it on each platform). Also the main site asks for email and password and the forum asks for username and password. 1
MadAnt Posted Tuesday at 12:42 PM Posted Tuesday at 12:42 PM 2 hours ago, netsmithUK said: If you've paid for subscription and not got access I will of course restart your 12mths from the date I get it sorted. Yes, it's been over a month now sinc I paid. I've pinged you multiple times about it in the TC photos thread.
jonboy1 Posted Wednesday at 07:44 AM Posted Wednesday at 07:44 AM 21 hours ago, netsmithUK said: @MadAnt & @jonboy1 just remind me what the uissues were again. If you've paid for subscription and not got access I will of course restart your 12mths from the date I get it sorted. General Issues that always crop up - might not be applicable to you but leaving them here in case it helps anyone else. NO SINGLE SIGN-IN The main site, forum and tcphotos all run their own membership systems. Its a pain I know but in al these years Ive not found a secure way of getting around it, so it is what it is. What this means is that resetting your password on one of them does not reset it on the others (so its possible to end up with three different passwords to remember - you can set them all to the same though, you just need to manually set it on each platform). Also the main site asks for email and password and the forum asks for username and password. Thanks for following up on this @netsmithUK I renewed my subscription on the 9th June but I don't have membership access. I cleared cookies etc to check it wasn't something like that but still no joy. Appreciate your help 👍
netsmithUK Posted Wednesday at 08:10 AM Posted Wednesday at 08:10 AM 26 minutes ago, jonboy1 said: Thanks for following up on this @netsmithUK I renewed my subscription on the 9th June but I don't have membership access. I cleared cookies etc to check it wasn't something like that but still no joy. Appreciate your help 👍 Try it now - restarted it from today
netsmithUK Posted Wednesday at 08:12 AM Posted Wednesday at 08:12 AM 19 hours ago, MadAnt said: Yes, it's been over a month now sinc I paid. I've pinged you multiple times about it in the TC photos thread. Try it now - restarted it from today 1
jonboy1 Posted Wednesday at 08:47 AM Posted Wednesday at 08:47 AM 36 minutes ago, netsmithUK said: Try it now - restarted it from today Perfect - thanks very much @netsmithUK 🥳
MadAnt Posted Wednesday at 05:05 PM Posted Wednesday at 05:05 PM 8 hours ago, netsmithUK said: Try it now - restarted it from today Thank you, but what about TCphotos? I still have no password to log on.
MadAnt Posted Wednesday at 05:14 PM Posted Wednesday at 05:14 PM @netsmithUK Also, I see that you have updated the forum site. Can I make a request that I think other members may like as well? Can we have the option to select a dark mode? It would be easier on the eyes and help with saving power for mobile users. 2
Kol__ Posted Wednesday at 06:08 PM Posted Wednesday at 06:08 PM @netsmithUK not that you are necessarily accepting requests, sounds like you've been working on the forum a lot today. However, what about more icons for the reactions to post list? Or at least replace the heart with a thumbs up?Cheers And the new forum looks great, thanks!
netsmithUK Posted yesterday at 07:25 AM Posted yesterday at 07:25 AM @MadAnt go here https://tcphotos.net/MadAnt and try the password reset with the password you have logged on this site Darkmode is coming. Icons/Reactions will take a look. 4 1
MadAnt Posted yesterday at 05:09 PM Posted yesterday at 05:09 PM 9 hours ago, netsmithUK said: @MadAnt go here https://tcphotos.net/MadAnt and try the password reset with the password you have logged on this site Darkmode is coming. Icons/Reactions will take a look. Got it working, thanks. Also, looking forward to Darkmode.
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