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Posted

Is it possible to have a 'balance' in Billpoint, the same way as you can in PayPal?

I set my Billpoint up to transfer to bank, and can't find out how to undo it.

Trouble is, my CC is taking a real caning at the moment[:)]

Asked ebay 3 days ago, so far all I got is a mail telling me I'll be answered in 24 hrs!

Posted

Good job too!

Last time I sold using billpoint, the cash took 2 weeks to hit my bank.

At least with paypal you can spend it straightaway[:D]

Posted

THIS IS WHY BILLPOINT SUCK:

My Question;

Hi there

Received a payment and would prefer it was not transferred into my bank

account.

Can I keep it in my Billpoint account (how?) or transfer it to my PayPal

account (how?)

Many thanks

Andy Moore

Their 'reply'

Dear Andy,

Thank you for writing to Billpoint/eBay Online Payments UK.

As a seller, your payment typically arrives in your bank account seven

business days after the buyer successfully completes the payment

process. All of your payment details are available on-line in your eBay

Payments/Billpoint Deposits & Fees Report, available from My eBay under

the Accounts tab or from the eBay Payments/Billpoint home page at

www.billpointuk.com.

Why does it seem to take a long time for your payment to reach your

account? First, we rely on existing financial systems to move money.

These systems operate on business days only, so when a weekend (or worse

yet, a holiday weekend) falls in the middle of your payment schedule,

this can add time into the process.

Here is how the payment process breaks down:

1. On Day 0, the buyer successfully completes the credit/debit card

payment process. We send this transaction to our bank processor that

night.

2. On Day 1, our processor sends the transaction to the appropriate card

association (Visa, MasterCard, Switch, Solo).

3. On Day 2, the card associations send our bank processor all the

deposits for the credit/debit card transactions sent on Day 1.

4. On Day 3, our processor sends these funds to eBay Payments/Billpoint,

and we send your payment into the international banking network (BACS),

where it travels electronically to your bank.

5. Depending upon your bank's processing system, it may take another 4

business days for the payment to appear in your account as available for

withdrawal. This additional four days from the day we send payment is

the standard timeframe for transactions moving through the BACS system

and is not controllable by eBay Online Payments.

If your payment has taken longer than the process described above,

please contact our Seller Payment

Department at payment@billpointuk.com, and we'll be happy to

investigate.

Kind regards,

Etc.

Did any of that answer my question?

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