Help cant upload cars to my showroom

[jesterdude]

Help me as i cant upload anything to my showroom. It goes throught the motions but my car isnt in my showroom. I have tried this 3 times now and it hasnt uploaded[:'(]

Please could anyone help me.

I dont know whats wrong as i already have stuff in my showroom so its not like its the picture size as  they are the same as the ones im trying to upload.

Cheers all

Ryan

[netsmithUK]

As usual I need a lot more detail before I can really do anything about it.

- What OS you use

- What browser you use + version

- A step by step guide to what you do

- Any symptoms you see

- Any error messages that may appear

- roughly the time of day it happens (GMT), if it it happens all the time, then one specific time. (helps me check in the log)

- a copy of all the options you chose, ie trade type, amount, title, copy, images etc

- ideally a screen shot of the completed 'new trade' form

- is it all items or just a particular one?

Then do these test and let me know what happens.

- Enter the item with just text, ie just the title and a short description (does it work yes/no)

- If "no" try a simple test item, with "test" as the title and "test copy" and the main description

- If "yes" then edit the item and try adding the pictures (does it work yes/no)

Once you've tried all that please try again with any firewall/security turned off (I'm not saying leave it like that, or that is a solution, it will just help me know where to look for problems) If this works turn them back on one at a time and let me know which stops it from working.

Basically the more information you give me the more chance I can help.

 

[jesterdude]

Cheers for the info but i sorted it myself. I was cut and pasting the description out of word and it wouldnt upload it. I just typed in the description and hey presto. Saves you a job netsmith. many thanks for the help.

 

Ryan