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clanfunpayback

Great service!

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I'd just like to say I had fantastic service from these guys. I ordered an Ansmann hotrod kit but had problems with missing parts, I contacted Neil in customer services twice and was amazed to find missing parts on my doormat in less than 24hrs! I just thought they deserved a mention as people are so quick to complain but sooo slow to compliment. They will definitely be getting most if not all of my business.

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I'd just like to say I had fantastic service from these guys. I ordered an Ansmann hotrod kit but had problems with missing parts, I contacted Neil in customer services twice and was amazed to find missing parts on my doormat in less than 24hrs! I just thought they deserved a mention as people are so quick to complain but sooo slow to compliment. They will definitely be getting most if not all of my business.

Yes, Ansmann kits - great cars, poor quality control on some of them. Supposed to be fixed now on anything coming fresh from the factory.

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