animamundi 2 Posted June 30, 2012 Hi all TC members, I am in desperate keeping in touch with Chris, or the owner of this site. As I have been a TC members for years. However, ever since my renew membership on Dec 2011I have not been able to get access. I have record of my membership on Paypal account, I have written to Chris in person. 3 times, but I guess Chris has been busy with other stuff, I would like to seek help or any member can help bridge the communication on my behalf. My TC member name is Animamundi, also I would like to be contacted to resolve this via my email at l2c2c2@gmail.com or PM me. Many thanks! TamiyaClub always! Share this post Link to post Share on other sites
TWINSET 1793 Posted June 30, 2012 The easiest way to get sorted is fill this out; https://netsmith.zendesk.com/anonymous_requests/new Bit more on it here; http://www.tamiyaclub.com/forum/index.php?showtopic=66970 Share this post Link to post Share on other sites
animamundi 2 Posted July 2, 2012 I have tried both, but none of them works. Keep getting the message error of "Membership expired." Obviously it has been expired that is the reason I re subscript this. Please help! Attached is the screen shot of proof of payment. https://twitter.com/Tamiyamundi/status/219700514542198785/photo/1/large https://twitter.com/...2198785/photo/1 Share this post Link to post Share on other sites
netsmithUK 484 Posted July 2, 2012 Sorry - Zendesk was a trial that I hadn't realised had expired. I'll trawl through my emails and get back to you shortly. (Unfortunately for me the main result the security breach we had a while back was my spam has gone through the roof, so I've had to turn my filters way up) Give me a couple of hours and I'll be in touch either via email or here Share this post Link to post Share on other sites
animamundi 2 Posted July 2, 2012 Many thanks, look forward to get my account back to life!. Cheers Share this post Link to post Share on other sites
animamundi 2 Posted July 3, 2012 Hi NetsmithUK, Any news about my account? I can forward you the email of the payment as well as the email I sent to Chris. Cheers Animamundi Share this post Link to post Share on other sites
netsmithUK 484 Posted July 3, 2012 Should be fixed now - next time you log in. I've started your 12 mths membership from today. (Problem was you sent a direct payment to me rather than using the online system, which means not of the activation processes get called) Cheers Chris Share this post Link to post Share on other sites
animamundi 2 Posted July 3, 2012 Many thanks Chris! Love to be back on TC! Share this post Link to post Share on other sites