Collin

Shapeways Shop, who has one and whats your experience?

Recommended Posts

I spotted some TC members on Shapeways. I have a shop too and got my first customer today, after a few month. I was preety picky doing the design and did several modifications bevor uploading to the shop. Hope that customers are satisfied too. What if not? 

So what are your experiences selling via SW in general?

Share this post


Link to post
Share on other sites

Not sure if I call it a shop, but think I have four or five items on SW atm. I don't have added a charge on the parts I offer, so don't make any money with what gets sold.  No complaints so far.

It are small items so bit unhappy about current pricing and shipment prices. 

Material quality for my designs seems to be ok and take the abuse.

Share this post


Link to post
Share on other sites

I have a Shapeways shop too and I also work in the Shapeways Eindhoven facility :) I'm the team lead of the distribution center, so anything you guys order (Europe anyway) gets shipped by my team.

I hope you guys all have a good experience with Shapeways :)

I've sold quite a few bits across the world. It's hard to get feedback though as many people who order from the Shapeways shop don't bother looking at who the designer is for any particular part. A lot gets ordered from multiple 'shops' at the same time. I'm thinking about moving all of my inventory to Etsy, since Shapeways now is integrated on that platform.

Share this post


Link to post
Share on other sites

I just had my first customer and what I´d like to know is how he/she liked my design. Also I saw that the person did not order enough of one article to comlete the conversion. Its a pitty that I cannot get directly in touch with customers.

Also I got a request this week if I could model some Top Force parts in reinforced version. Feels great!

  • Like 1

Share this post


Link to post
Share on other sites

You can send a customer a message right after they order something :) You should have an email from Shapeways congratulating you on your sale with the option in there to message the customer. Unless that person used a guest account.

You can think of moving your shop inventory to Etsy. Etsy is a much more complete platform for selling stuff like this with shop reviews etc. The only downside is that it won't be possible for a customer to order from multiple shops at the same time and get it all shipped together.

Share this post


Link to post
Share on other sites

Seems like the customer orderd as a guest. This is two weeks ago now and I cant see any sold items in my statistics : ( canacelled maybe...

I will have a look at Etsy.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now