What happened to showroom comments?

[Gamester 1]

Hey folks,

So I noticed about a month or so back, that all the comments that I had from members on my vehicles in my showroom disappeared and there haven't been any new ones since and the old ones never came back either.

Does anyone know what happened?  Are comments broken for everyone now or something?

Thanks,
-Gamester

[netsmithUK 363]

As far as I can see comments are working fine and I am unaware of any 'disappearing'. As a logged in subscriber you see ones that other people don't until you click the tick on them to make them appear. This means if you are logged in you see them and if you are not they look like they disappeared?

 

[Gamester 1]

Yeah, I realize that the main site subscriber login is a separate entity from the forum and I am logged into it successfully as a subscriber and comments were working great for me about a month ago and I even got the emails telling me when people posted new comments and there were quite a few of them; and now there are no new emails anymore or comments showing in my showroom, so I'm not sure what the issue is?

 

Thanks

[netsmithUK 363]

Please post some links to items you think should have comments shown against them.

[Gamester 1]

Odd, I logged in with a different browser and they are showing there in that browser; very strange.

Thanks for the help though.

[netsmithUK 363]

Do you run any sort of browser plug-ins, sometimes these can hide things thinking they are adverts? Try turning any off in the browser that is giving you problems.

[Gamester 1]

On 8/21/2020 at 2:40 AM, netsmithUK said:

Do you run any sort of browser plug-ins, sometimes these can hide things thinking they are adverts? Try turning any off in the browser that is giving you problems.

Oddly enough, the browser that worked has an ad blocker and the one the one that doesn't had the issue.

However, after I switched browsers to the one that worked, the one that didn't started to show comments again.

No idea what caused this, but seems to be working fine again now.

Thanks folks

[ACCEL 1647]

every time i want to give props to someone's nice ride and talented build it has me re-sign in and then it sends an email for verification, so i just gave up.

 

 

 

[netsmithUK 363]

It should only ask you to very your email if you are not logged in when you leave the comment. If you are logged in then you can just leave comments

[Gamester 1]

10 hours ago, ACCEL said:

every time i want to give props to someone's nice ride and talented build it has me re-sign in and then it sends an email for verification, so i just gave up.

 

 

 

I have been signed out like that before as well. Hmm, maybe something is up with the site then possibly.  I mean, I used to get comments fairly frequently and the last one I got was from about a month ago...

Give it a try in the Firefox browser and see if it works better and let us know.

[netsmithUK 363]

I can see hundreds of comments left in August so not quite sure why you would be having issues. Basically the way it works is

a) if you are logged in (ie you see your name in the top right - then you can just leave comments

b) if you are not logged in (weather you are a member or not) you can leave a comment if you give your email but you will be sent a confirmation email yourself - to verify you are a real person - before that comment is passed onto the model owner.

Neither route should ask you to login or even sign up, although the second does offer signing up as an option.

Perhaps you could post some screenshots here of what you are seeing on stage at each step?

Cheers

Chris

[netsmithUK 363]

@Gamester I've looked at your showroom and your models have comments against them, you've just not cleared any of them for showing on the site. (clicking the green tick) This means when you look at you models in any browser that is not logged in you don't see them and if you look and you are logged in you do see them.