Aerobert 2147 Posted February 17, 2021 This is a question probably to the british members here. Maybe they can shed some light on this. About 2 ½ weeks ago I've ordered a body from L&L Models, paid via PayPal and got the order confirmation. But since then I've heard nothing from them. I've send them an email last week on Monday and another one this week but no response. Is L&L closed currently due to Covid 19 or is this normal behaviour? I know that things can be slow currently, but no reactions is kind of strange. Maybe someone knows more. Thanks. Share this post Link to post Share on other sites
Busdriver 6209 Posted February 17, 2021 Not sure about closed. The last time I looked a few days ago they had precious little stock. I do hope not as they did some good stuff 🤞🏻 1 Share this post Link to post Share on other sites
73robb 132 Posted February 17, 2021 He's posted some new shells on FB tonight and apologised in the post for not being active recently, so probably been tied up designing these - new bodies are Sierra Sapphire & Escort RS2000 1 Share this post Link to post Share on other sites
Aerobert 2147 Posted February 17, 2021 54 minutes ago, Busdriver said: Not sure about closed. The last time I looked a few days ago they had precious little stock. I do hope not as they did some good stuff 🤞🏻 6 minutes ago, 73robb said: He's posted some new shells on FB tonight and apologised in the post for not being active recently, so probably been tied up designing these - new bodies are Sierra Sapphire & Escort RS2000 Thank you both for the information. Hopefully my body will be shipped then shortly. RS2000 sounds good. Share this post Link to post Share on other sites
svenb 3778 Posted February 17, 2021 48 minutes ago, 73robb said: He's posted some new shells on FB tonight and apologised in the post for not being active recently, so probably been tied up designing these - new bodies are Sierra Sapphire & Escort RS2000 Got a bit excited about the sapphire body 😃then saw that it was the Frewer version 😞 Share this post Link to post Share on other sites
Aerobert 2147 Posted February 22, 2021 This shop is starting to annoying me. Three weeks since confirmed order and no response to emails or any other proof of life. Is this standard for L&L Models? Share this post Link to post Share on other sites
Juhunio 6830 Posted February 22, 2021 Just now, Aerobert said: This shop is starting to annoying me. Three weeks since confirmed order and no response to emails or any other proof of life. Is this standard for L&L Models? Unfortunately my experience was the same as yours. The email address is redundant, the only way I found to get a response out of them was Facebook which is my least favourite way of doing anything, particularly business Share this post Link to post Share on other sites
rich_f 233 Posted February 22, 2021 Yes they appear to be very active on Facebook. Maybe that's your best bet at getting a response. Share this post Link to post Share on other sites
TurnipJF 9192 Posted February 22, 2021 It seems to be standard operating practice for UK RC body makers in general. Kamtec are also extremely slow to respond to emails, if they respond at all. Share this post Link to post Share on other sites
Problemchild 2149 Posted February 23, 2021 Dont all these companies make to order? JJ Share this post Link to post Share on other sites
Busdriver 6209 Posted February 23, 2021 Have you tried a telephone call. I know it’s old fashioned but it does still work sometimes 🧐 Share this post Link to post Share on other sites
Aerobert 2147 Posted February 23, 2021 After a third email last night I,ve got a response that they will have a look for it today. Share this post Link to post Share on other sites
Aerobert 2147 Posted February 25, 2021 Good news! The body has finally been shipped. So hopefully I will get it soon. 1 Share this post Link to post Share on other sites
Mad Ax 9325 Posted February 25, 2021 All's well that ends well, as they say, but sometimes it's seriously frustrating when there's only one company who can supply what you need and they're fairly useless at communicating with their customers. I've used L&L a few times with no problems and will continue to use them but have heard feedback like this quite a lot. Share this post Link to post Share on other sites
Aerobert 2147 Posted February 25, 2021 3 hours ago, Mad Ax said: I've used L&L a few times with no problems and will continue to use them but have heard feedback like this quite a lot. Sometimes such things happens. In the end, when the quality is good, I will also order again. 1 Share this post Link to post Share on other sites
Problemchild 2149 Posted February 25, 2021 It just took 3 weeks for DPD to deliver me a tamiya dirt thrasher gad it’s on its way now though JJ 1 Share this post Link to post Share on other sites
Aerobert 2147 Posted February 27, 2021 Arrived this morning: In the end everything is fine. 5 Share this post Link to post Share on other sites
Qed296 249 Posted May 18, 2021 Hi folks, Been waiting for an update from L&L about the new release sapphire cosworth shell. Anybody had an email update from this place regarding the sapphire cos shell release date? I've rang, emailed and text but had nothing and now its showing as out of stock on the wwbsite. I don't do the social websites but surely showing an interest would warrant a response. Anybody actually managed to get one? Share this post Link to post Share on other sites
svenb 3778 Posted May 18, 2021 46 minutes ago, Qed296 said: Hi folks, Been waiting for an update from L&L about the new release sapphire cosworth shell. Anybody had an email update from this place regarding the sapphire cos shell release date? I've rang, emailed and text but had nothing and now its showing as out of stock on the wwbsite. I don't do the social websites but surely showing an interest would warrant a response. Anybody actually managed to get one? im in the same position as you mate,sure they'll be available soon Share this post Link to post Share on other sites
Alwb68 125 Posted May 19, 2021 Just had a quick look on their website, they really don’t have much stock at the minute. They do have some nice looking stuff though. Share this post Link to post Share on other sites
Qed296 249 Posted October 5, 2021 Whoop whoop Sierra sapphire cosworth shells gone live.... Just ordered a bundle.... 2 Share this post Link to post Share on other sites
svenb 3778 Posted October 5, 2021 42 minutes ago, Qed296 said: Whoop whoop Sierra sapphire cosworth shells gone live.... Just ordered a bundle.... Ditto Share this post Link to post Share on other sites